Transforming
Restless Nights
into Restful Sleep.

Behind Noctrix Health, Inc. is a team of talented innovators, thinkers, and creators dedicated to helping others live happier, fuller lives. With the right people, we know we can make it happen.

Words we live by

Life at Noctrix

Join the
Noctrix Team

Our culture thrives on a patient-centered approach to solving problems. If you have a passion for innovation while improving patient’s lives, consider joining the Noctrix team.

Current opportunities are posted on our LinkedIn page. Click the link to see if any positions might be of interest. We look forward to hearing from you soon!

Open Roles

Senior Clinical Research Scientist Pleasanton, CA

Read Description

Noctrix Health is redefining the treatment of chronic neurological disorders with clinically validated therapeutic wearables. Our team of medical device specialists, neuroscientists, and consumer electronics engineers is dedicated to delivering prescription-grade therapy with an outstanding user experience. We have pioneered the world’s first drug-free wearable therapy, clinically proven to alleviate symptoms in adults with drug-resistant Restless Legs Syndrome (RLS). Be part of our mission to transform healthcare, improve lives, and drive meaningful change with Noctrix Health.

We are seeking an experienced and hands-on Senior Clinical Research Scientist to lead the strategy and execution of clinical research supporting the development and validation of emerging therapeutic technologies. This role will have direct responsibility for study design and analysis, physiological data collection, algorithm development, external research collaborations, and the communication of scientific findings through grants, publications, and conference presentations.

The ideal candidate is a highly collaborative scientist who is equally comfortable developing research strategy and working directly with engineering, clinical affairs, investigators, and research partners to execute studies and solve complex scientific problems. This individual will play a critical role in translating physiological and clinical data into meaningful product insights, clinical evidence, and future research opportunities.

This is a full-time, hybrid position based in Pleasanton, CA, with a minimum of three days onsite per week, or more depending on business needs. Travel is expected to be approximately 10%.

Responsibilities

  • Design and lead the execution of multiple clinical research studies in parallel
  • Lead the analysis and interpretation of physiological and clinical data sets
  • Develop research strategies, study plans, protocols, case report forms, and statistical analysis plans that produce scientifically meaningful and operationally feasible data
  • Develop proof-of-concept algorithms that generate clinically meaningful insights from physiological data, including IMU, PPG, EMG, and other biosensor signals
  • Collaborate with embedded systems engineers to develop and refine systems for collecting physiological sensor data
  • Partner closely with Clinical Affairs, Engineering, Product, Regulatory, and other cross-functional teams to support research and product-development priorities
  • Write and submit grant reports, white papers, abstracts, manuscripts, and peer-reviewed publications
  • Present research findings at scientific and medical conferences
  • Develop and manage partnerships and collaborations with investigators, research sites, subject matter experts, and other external research partners
  • Provide training, technical guidance, and ongoing support to external research partners
  • Translate research findings into product specifications, user requirements, clinical strategies, and patent applications
  • Identify opportunities to expand the clinical research program through feasibility studies, external collaborations, publications, and grant applications
  • Maintain accurate study documentation and ensure research activities are conducted in accordance with applicable Good Clinical Practice standards, company procedures, and regulatory requirements
  • Manage multiple research projects, priorities, timelines, and stakeholders within a collaborative and fast-paced environment
  • Maintain a high level of ownership, accountability, scientific rigor, and hands-on involvement throughout study planning, execution, analysis, and reporting

Requirements

  • PhD in neuroscience, biomedical engineering, or a closely related scientific or technical field
  • 3+ years of experience leading clinical research projects, preferably within the medical device industry
  • 2+ years of experience with physiological signal analysis and algorithm development
  • Strong first-author publication and/or grant-writing record demonstrating excellent technical writing ability
  • Proficiency in Python or advanced proficiency in a comparable programming language with the ability to work effectively in Python
  • Strong data-analysis skills ranging from interpreting small exploratory data sets to analyzing large and complex data sets
  • Experience designing research studies and developing protocols, analysis plans, and scientific documentation
  • Experience managing collaborations with investigators, subject matter experts, research sites, or external research partners
  • Excellent written communication skills, including the ability to produce clear scientific, technical, and regulatory documentation
  • Excellent verbal communication and presentation skills, including the ability to communicate complex scientific concepts to technical and nontechnical audiences
  • Enthusiasm for providing hands-on support throughout the planning and execution of clinical research studies
  • Ability to manage multiple projects and priorities within a complex and rapidly changing environment
  • Strong sense of ownership, accountability, organization, and scientific integrity
  • Ability to travel approximately 10% as business needs require

Preferred Qualifications

  • Experience managing NIH-funded clinical trials or contributing to successful grant applications
  • Working knowledge of Good Clinical Practice standards and applicable CFR requirements for clinical research
  • Experience supporting research and development within an FDA-regulated medical device product-development environment
  • Experience with wearable technologies, neuromodulation, sleep medicine, neuroscience, or neurological disorders
  • Experience analyzing IMU, PPG, EMG, EEG, or other physiological and biosensor data
  • Experience translating clinical and physiological research findings into product requirements, development priorities, or intellectual property
  • Experience working within a startup, growth-stage, or rapidly evolving medical device organization

Compensation

  • Base pay: $130,000–$150,000 per year
  • Annual bonus eligibility
Apply Now

Director, Supply Chain & Operations Pleasanton, CA

Read Description

Noctrix Health is redefining the treatment of chronic neurological disorders with clinically validated therapeutic wearables. Our team of medical device specialists, neuroscientists, and consumer electronics engineers is dedicated to delivering prescription-grade therapy with an outstanding user experience. We have pioneered the world’s first drug-free wearable therapy, clinically proven to alleviate symptoms in adults with drug-resistant Restless Legs Syndrome (RLS). Be part of our mission to transform healthcare, improve lives, and drive meaningful change with Noctrix Health.

We are seeking an experienced and hands-on Director, Supply Chain & Operations to lead and scale Noctrix Health’s supply chain and operations function. This role will have direct ownership of supply planning, supplier and contract manufacturer relationships, inventory strategy, logistics, distribution, and operational readiness to support the company’s continued growth.

The ideal candidate is a strategic operator who is equally comfortable developing long-term supply chain plans and working directly with suppliers, partners, and internal teams to solve immediate operational challenges. This individual will lead and develop the supply chain and operations team while remaining actively involved in planning, supplier management, negotiations, issue resolution, and continuous improvement.

This position reports to the Senior Vice President, Product.

This is a full-time, hybrid position based in Pleasanton, CA, with a minimum of three days onsite per week Travel is expected to be approximately 25%–30%, including international supplier and partner visits as needed.

Responsibilities

  • Own end-to-end supply chain and operations execution for a Class II medical device business, ensuring capacity, quality, service, cost, and supply continuity support the company’s growth objectives
  • Lead and continuously improve supply planning, production planning, inventory management, logistics, warehousing, fulfillment, and reverse-logistics operations
  • Serve as the primary operational leader for key suppliers, contract manufacturers, logistics providers, and other external partners
  • Establish operating plans, supplier scorecards, key performance indicators, business-review processes, and executive-level relationships with critical partners
  • Translate commercial forecasts and growth plans into actionable supply, inventory, capacity, and production plans
  • Identify supply, capacity, inventory, and operational constraints early and drive cross-functional actions to protect product availability and customer service
  • Lead, coach, and develop the supply chain and operations team while remaining hands-on in planning, supplier management, issue resolution, negotiations, and day-to-day execution
  • Build and continuously improve a scalable logistics and distribution model encompassing inbound freight, warehousing, order fulfillment, inventory controls, reverse logistics, and partner performance
  • Lead supplier and contract manufacturer negotiations related to pricing, capacity, lead times, service levels, quality expectations, business continuity, and supply agreements
  • Develop and maintain effective demand-to-supply planning processes that connect commercial forecasts with production, inventory, capacity, and supplier commitments
  • Partner closely with Quality, Engineering, Product, Commercial, Finance, and Regulatory teams to support New Product Introduction, design transfer, product changes, sustaining activities, and reliable commercialization
  • Support NPI and product changes from development through commercial production by ensuring supply chain readiness, material availability, supplier alignment, and operational execution
  • Establish and manage operational KPIs across suppliers and internal operations, including service levels, supplier quality, cost, inventory, forecast performance, lead times, capacity, and risk
  • Develop and manage supply chain budgets, forecasts, inventory strategies, contract manufacturer commitments, and operational resourcing plans
  • Proactively identify supplier, manufacturing, logistics, and continuity risks and implement appropriate mitigation and business-continuity plans
  • Evaluate supplier and partner performance, address performance gaps, and establish corrective actions and escalation processes when needed
  • Improve operational systems, processes, tools, and reporting to increase visibility, accountability, scalability, and decision-making
  • Partner with Finance and Commercial leadership to balance product availability, inventory investment, cost management, and working-capital objectives
  • Provide supply chain and operations updates, recommendations, and risk assessments to executive leadership
  • Maintain a high level of ownership and independence while operating effectively within a dynamic, growth-stage medical device environment

Requirements

  • 12+ years of progressive experience in supply chain, manufacturing operations, logistics, or related operational leadership roles
  • 5+ years of direct people-management experience, with a demonstrated track record of building, developing, and scaling high-performing teams
  • Bachelor’s degree in Engineering, Supply Chain, Operations, Business, or a related technical discipline
  • Demonstrated success managing global or international supply chain partners, including contract manufacturers and critical suppliers
  • Hands-on operating experience within a high-growth environment where supply chain processes, planning capabilities, and operational infrastructure must scale with the business
  • Experience establishing or materially improving logistics, distribution, warehousing, fulfillment, and inventory-management networks
  • Strong supplier-management and negotiation experience, including supply agreements, pricing, capacity planning, lead times, performance management, escalation, and risk mitigation
  • Experience developing demand, supply, inventory, capacity, and production plans to support commercial growth
  • Experience supporting NPI, design transfer, product changes, and sustaining activities from development through commercial production
  • Strong cross-functional experience partnering with Engineering, Quality, Regulatory, Product, Commercial, and Finance teams
  • Working knowledge of FDA requirements and ISO 13485 expectations within a medical device or similarly regulated product environment
  • Experience establishing and managing supply chain and operations KPIs, supplier scorecards, business reviews, and performance dashboards
  • Experience developing budgets, forecasts, inventory strategies, operational plans, and contract manufacturer commitments
  • Demonstrated ability to identify supply chain risks and implement effective mitigation and business-continuity strategies
  • Ability to operate effectively at both strategic and tactical levels, moving comfortably between executive planning, team leadership, supplier engagement, and detailed problem-solving
  • Strong analytical, communication, negotiation, and executive-presentation skills
  • Demonstrated ability to use data, metrics, and KPIs to drive decisions, accountability, and continuous improvement
  • Ability to travel approximately 25%–30%, including internationally, as business needs require

Preferred Qualifications

  • Medical device industry experience, particularly with Class II products
  • Advanced degree in Engineering, Supply Chain, Operations, Business, or a related discipline
  • Experience supporting the commercialization and scaling of prescription medical devices or other regulated healthcare products
  • Experience managing geographically distributed suppliers, contract manufacturers, logistics providers, and distribution partners
  • Experience building or scaling supply chain and operations functions within a startup, growth-stage, or rapidly evolving organization
  • Experience improving Sales and Operations Planning, demand planning, supply planning, or similar cross-functional planning processes
  • Experience developing global supplier strategies, dual-sourcing plans, and business-continuity programs
  • Experience managing inventory optimization, cost-reduction, working-capital, and operational-efficiency initiatives
  • Experience implementing or improving ERP, planning, inventory-management, or supply chain reporting systems

Compensation

  • Base pay: $175,000–$200,000 per year
  • Annual bonus eligibility
Apply Now

Payments Associate Pleasanton, CA

Read Description

Noctrix Health is redefining the treatment of chronic neurological disorders with clinically validated therapeutic wearables. Our team of medical device specialists, neuroscientists, and consumer electronics engineers is dedicated to delivering prescription-grade therapy with an outstanding user experience. We have pioneered the world’s first drug-free wearable therapy, clinically proven to alleviate symptoms in adults with drug-resistant Restless Legs Syndrome (RLS). Be part of our mission to transform healthcare, improve lives, and drive meaningful change with Noctrix Health. 

We are seeking a detail-oriented Payments Associate to join the Noctrix Health Billing & Collections team. This position is responsible for the accurate and timely processing, posting, and reconciliation of reimbursement payments and related financial transactions.

The ideal candidate has experience in medical billing or health insurance and brings exceptional attention to detail when working with payments, adjustments, Explanation of Benefits (EOBs), and financial records. This individual will work closely with Billing & Collections, Finance, and Accounting to ensure payments are accurately recorded, discrepancies are resolved, and financial information remains complete and reliable.

This is a full-time, hybrid position based in Pleasanton, CA, requiring a minimum of three days onsite per week. The role may be filled either as a regular full-time position or as a full-time temporary-to-hire opportunity, depending on business needs and candidate experience. Candidates hired on a temporary basis will be considered for conversion to regular full-time employment based on performance, business needs, and continued role availability.

Responsibilities

  • Accurately post reimbursement payments, contractual adjustments, denials, and other payment-related transactions to patient accounts
  • Review EOBs and other payer documentation to ensure payments, adjustments, and claim statuses are accurately recorded
  • Reconcile daily bank deposits, ACH transactions, credit card payments, and other payment activity against billing system transaction reports
  • Investigate and resolve misapplied payments, unapplied cash, payment discrepancies, and other reconciliation issues
  • Process virtual payment cards and ensure transactions are accurately recorded and reconciled
  • Organize and distribute payment checks, virtual payment information, and related documentation to Accounting and Billing team members for appropriate processing
  • Retrieve, scan, upload, and appropriately distribute incoming payer claims correspondence and reimbursement documentation
  • Maintain accurate patient, payment, claim, and reimbursement information within billing and patient documentation systems
  • Generate payment and reconciliation reports for management review
  • Partner with Finance and Accounting to investigate and resolve payment or reconciliation discrepancies
  • Support month-end close activities by providing payment reconciliation, reporting, and supporting documentation
  • Assist with discrepancies identified by Finance or Accounting during month-end close and reconciliation activities
  • Maintain organized and complete documentation to support payment processing, reconciliation, and audit readiness
  • Assist with billing compliance initiatives, regulatory inspections, audits, and related documentation requests
  • Identify recurring payment discrepancies or process issues and escalate trends and opportunities for improvement
  • Collaborate with Billing & Collections, Finance, Accounting, and other cross-functional stakeholders to resolve payment-related issues
  • Handle patient and reimbursement information in accordance with HIPAA, applicable billing regulations, insurance requirements, and company policies
  • Maintain a high degree of accuracy and productivity while managing multiple payment and administrative workflows in a fast-paced environment

Requirements

  • 1+ year of experience in a medical billing office, healthcare reimbursement, health insurance, revenue cycle, or related healthcare environment
  • Experience processing or posting medical reimbursement payments, adjustments, or related financial transactions
  • Familiarity with medical billing systems and healthcare reimbursement workflows
  • Experience reviewing insurance Explanation of Benefits (EOBs) and contractual adjustments
  • Understanding of payment reconciliation and the ability to identify and resolve discrepancies
  • Strong Microsoft Excel or spreadsheet skills
  • High degree of accuracy in data entry and financial calculations
  • Strong attention to detail and ability to work accurately with high-volume financial and patient information
  • Strong organizational and administrative skills
  • Understanding of HIPAA and applicable healthcare privacy requirements
  • Ability to independently prioritize and manage multiple responsibilities and deadlines
  • Strong written and verbal communication skills
  • Ability to collaborate effectively with Billing, Finance, Accounting, and other cross-functional stakeholders
  • Ability to work effectively in a fast-paced, high-growth environment

Preferred Qualifications

  • Experience with NikoHealth, Brightree, or similar medical billing and revenue cycle systems
  • Experience posting and reconciling payer reimbursement payments
  • Experience processing virtual payment cards, ACH transactions, checks, and credit card payments
  • Experience investigating unapplied cash, misapplied payments, and payment discrepancies
  • Experience supporting month-end close and reconciliation activities
  • Experience generating payment or reconciliation reports
  • Experience supporting healthcare billing audits, regulatory inspections, or compliance activities
  • Experience within DME, medical device, or healthcare reimbursement
  • Experience working within a startup or rapidly growing healthcare organization

Compensation

  • Regular Full-Time Base Pay: $50,000–$60,000 per year
  • Temporary Hourly Pay: $24–$29 per hour
  • Annual Bonus Eligibility for regular full-time employees, including eligible employees following conversion
Apply Now

Territory Sales Manager – Georgia Remote

Read Description

Noctrix Health is redefining the treatment of chronic neurological disorders with clinically validated therapeutic wearables. Our team of medical device specialists, neuroscientists, and consumer electronics engineers is dedicated to delivering prescription-grade therapy with an outstanding user experience. We have pioneered the world’s first drug-free wearable therapy, clinically proven to alleviate symptoms in adults with drug-resistant Restless Legs Syndrome (RLS). Be part of our mission to transform healthcare, improve lives, and drive meaningful change with Noctrix Health.

The Territory Sales Manager will drive sales and market awareness. You will be responsible for building and executing a high-growth strategy across multiple states. Your focus will be on prescribing healthcare providers, hospitals, and patients. This position reports to the US Vice President of Sales and Field Operations at Noctrix Health. 

Responsibilities:

  • Consistent engagement with customers, accounts, and advocacy groups to build pipelines
  • Coordinate with Marketing to broaden market awareness
  • Support patient journey through collaboration with Patient Access, Customer Care, and Therapy Support Specialist teams
  • Work collaboratively with the Product Development and Marketing teams to ensure a successful product launch
  • Identify and build strong relationships with KOLs, titration partners, and accounts 
  • Through customer engagement, develop scalable solutions to satisfy customer needs and drive therapy adoption
  • Develop and manage specific strategic territory plans to grow business and develop long-term partnerships.
  • Demonstrate effective and consistent communication skills via in-person and video conferencing 
  • Territory Business planning and forecasting through specific physician and DME targets 
  • Build and maintain weekly, monthly, and quarterly business plans that will be shared with  leadership
  • Maintain a high sense of urgency and accountability to the sales organization 
  • Recognize changing market dynamics and analyze and evaluate the effectiveness of  sales methods, costs, and results to meet market demands 
  • Conduct regular sales forecasting, market analysis, and competitor research to identify risks, opportunities, and strategies to improve sales performance 
  • CRM administration
  • Coordinate, plan, and participate in customer education events
  • Achieve territory sales goals in a high-growth startup environment
  • Demonstrate excellent communication and problem-solving skills

Requirements:

  • 3+ years relevant business experience in B2B sales medical device industry experience/knowledge preferred 
  • Previous start-up experience preferred but not required
  • Previous experience with bringing new products to market
  • Bachelor’s degree preferred but not required; relevant work experience may be considered in lieu of a degree 
  • Excellence in all forms of communication with command of product and media presentations including virtual sales calls 
  • Self-starter with a proven sales track record over multiple years 
  • Motivated, execution, and results focus with accountability for continuous improvement 
  • Team player with strong work ethic and a can-do attitude 
  • Ability to travel throughout the territory as necessary to achieve results
  • All listed duties and responsibilities are deemed essential to this position; however, business conditions may require reasonable accommodations for additional tasks and responsibilities.
  • Focused on what’s right for the business, not what’s right for the individual or function
  • High level of integrity, professionalism, and ethical conduct with a genuine passion for  positive patient outcomes 

Compensation:

  • Base Pay: $90,000 per year + $120,000 target commission (uncapped), for $210,000 OTE at 100% of plan
Apply Now

Staff Accountant Pleasanton, CA

Read Description

Noctrix Health is redefining the treatment of chronic neurological disorders with clinically validated therapeutic wearables. Our team of medical device specialists, neuroscientists, and consumer electronics engineers is dedicated to delivering prescription-grade therapy with an outstanding user experience. We have pioneered the world’s first drug-free wearable therapy, clinically proven to alleviate symptoms in adults with drug-resistant Restless Legs Syndrome (RLS). Be part of our mission to transform healthcare, improve lives, and drive meaningful change with Noctrix Health.

We are seeking a detail-oriented and highly organized Staff Accountant to support the day-to-day accounting and financial operations of Noctrix Health. This role will have hands-on responsibility across Accounts Payable (AP), Accounts Receivable (AR), general ledger accounting, account reconciliations, and month-end close.

The ideal candidate has a strong foundation in accounting principles, is comfortable working across multiple accounting functions, and enjoys improving processes and systems. This individual should be able to operate independently while collaborating effectively across a fast-paced, growing organization.

This is a full-time, hybrid position located at our Pleasanton headquarters.

Responsibilities:

  • Manage the full Accounts Payable cycle, including invoice processing, coding, approval workflows, and payment preparation
  • Review invoices and expense reports for accuracy, appropriate documentation, coding, and authorization
  • Maintain accurate vendor records, including W-9s, payment information, and supporting documentation
  • Reconcile vendor statements and research and resolve invoice or payment discrepancies
  • Prepare and process ACH, wire, check, and other vendor payments in accordance with established payment terms
  • Support annual 1099 preparation and reporting
  • Prepare and issue accurate and timely customer invoices
  • Monitor Accounts Receivable aging and outstanding customer balances
  • Record and apply customer payments and maintain accurate customer account records
  • Follow up on past-due balances and coordinate collection activities as appropriate
  • Research and resolve customer billing and payment discrepancies
  • Provide AR aging, collections, and outstanding balance updates to Finance leadership
  • Prepare and post journal entries and maintain appropriate supporting documentation
  • Perform bank, credit card, and balance sheet account reconciliations
  • Support monthly, quarterly, and annual financial close processes
  • Maintain accurate general ledger accounts, reconciliations, and supporting schedules
  • Support accounting for accruals, prepaid expenses, fixed assets, and other balance sheet accounts
  • Assist with the preparation of financial statements and internal management reports
  • Research and resolve accounting discrepancies and ensure timely resolution of outstanding items
  • Support cash flow tracking and reporting as needed
  • Maintain organized, accurate, and audit-ready accounting records and documentation
  • Support annual financial audits, tax preparation, and other financial compliance activities
  • Support established internal controls and ensure adherence to company accounting policies and procedures
  • Identify opportunities to improve the efficiency and accuracy of AP, AR, reconciliation, and month-end close processes
  • Support the implementation and optimization of accounting systems, automation tools, and financial workflows
  • Partner cross-functionally with Finance, Operations, Human Resources, Sales, and other departments to resolve accounting issues and support business needs

Requirements:

  • Bachelor’s degree in Accounting, Finance, Business, or a related discipline preferred
  • 2–5 years of professional accounting experience, including hands-on Accounts Payable and Accounts Receivable responsibilities
  • Working knowledge of U.S. GAAP and general accounting principles
  • Experience supporting month-end close, journal entries, and account reconciliations
  • Strong proficiency in Microsoft Excel or Google Sheets
  • Experience with accounting software such as QuickBooks Online, NetSuite, Oracle, or similar platforms
  • Strong attention to detail with a demonstrated commitment to accuracy and data integrity
  • Strong organizational and time-management skills with the ability to manage multiple priorities and deadlines
  • Ability to work independently, take ownership of assigned responsibilities, and follow issues through resolution
  • Strong analytical and problem-solving skills
  • Effective written and verbal communication skills
  • Ability to appropriately handle confidential and sensitive financial information

Preferred Qualifications:

  • Experience working in a startup, high-growth, healthcare, medical device, technology, or professional services environment
  • Experience with Ramp or a similar AP and expense management platform
  • Experience supporting external financial audits and tax preparation
  • Familiarity with expense management, payroll, procurement, or purchasing systems
  • Experience improving or automating accounting processes and workflows
  • Experience supporting a company through periods of rapid growth or increasing transaction volume
  • CPA, CPA-track, or progress toward professional accounting certification is a plus but not required

Key Measures of Success:

  • Accurate and timely processing of Accounts Payable and Accounts Receivable transactions
  • Timely resolution of vendor and customer billing issues
  • Accurate and current account reconciliations
  • Efficient and timely completion of month-end close responsibilities
  • Accurate, organized, and audit-ready financial records
  • Effective management of accounting deadlines and outstanding items
  • Continued improvement and scalability of accounting processes as the organization grows

Compensation:

  • Base Pay: $75,000–$90,000 per year
  • Annual Bonus Eligibility
Apply Now

Manager, Regulatory Affairs Pleasanton, CA

Read Description

Noctrix Health is redefining the treatment of chronic neurological disorders with clinically validated therapeutic wearables. Our team of medical device specialists, neuroscientists, and consumer electronics engineers is dedicated to delivering prescription-grade therapy with an outstanding user experience. We have pioneered the world’s first drug-free wearable therapy, clinically proven to alleviate symptoms in adults with drug-resistant Restless Legs Syndrome (RLS). Join us in transforming healthcare, improving lives, and driving meaningful change through innovative medical technology. 

We are seeking an experienced and highly organized Manager, Regulatory Affairs to lead and execute regulatory activities supporting the development, registration, commercialization, and post-market compliance of Noctrix Health’s medical devices. This role will help ensure regulatory strategies and deliverables are executed accurately, compliantly, and on schedule throughout the product lifecycle. 

The Manager, Regulatory Affairs will work closely with Clinical Affairs, Quality, Engineering, Operations, Marketing, and external regulatory partners to provide regulatory guidance, manage submissions, assess product changes, maintain global registrations, and support post-market regulatory activities. The ideal candidate combines strong medical device regulatory expertise with excellent project management skills and the ability to independently drive complex regulatory initiatives across multiple functions. 

This position reports to the Senior Vice President, Clinical & Regulatory Affairs. 

This is a full-time, hybrid position that is located at our Pleasanton headquarters. 

Responsibilities: 

  • Provide regulatory guidance to cross-functional teams supporting new product development, design changes, risk management, commercialization, and product lifecycle activities  
  • Perform and maintain regulatory assessments for product modifications, software and firmware updates, labeling changes, manufacturing changes, and new product development activities  
  • Serve as the Regulatory Affairs project lead for FDA and international regulatory submissions, developing submission strategies, timelines, deliverables, and cross-functional execution plans  
  • Prepare, review, compile, and submit regulatory applications, technical documentation, and responses to regulatory authorities  
  • Support and manage U.S. regulatory submissions, including 510(k) submissions and other applicable premarket activities  
  • Support international regulatory submissions and registrations across applicable global markets  
  • Maintain product registrations, establishment registrations, regulatory listings, licenses, and other required regulatory records  
  • Track regulatory commitments, submission milestones, renewals, and reporting requirements to ensure timely completion  
  • Serve as a primary Regulatory Affairs liaison with external partners, including European Authorized Representatives, regulatory consultants, and applicable regulatory authorities 
  • Review and approve promotional, advertising, labeling, and marketing materials to ensure compliance with applicable regulations and approved product claims  
  • Lead post-market regulatory reporting and vigilance activities, including assessment, submission, tracking, and documentation of reportable events  
  • Perform Medical Device Reporting (MDR) assessments and support reporting determinations in accordance with applicable regulatory requirements  
  • Collaborate with Quality, Clinical Affairs, and Post-Market Surveillance teams to support complaint trend reporting, PSURs, periodic regulatory reports, and other post-market deliverables  
  • Administer and maintain regulatory electronic submission platforms and accounts, including FDA Electronic Submission Gateway (ESG), WebTrader, and other applicable regulatory systems  
  • Monitor evolving U.S. and international regulatory requirements and assess potential impacts to products, processes, registrations, and regulatory strategies  
  • Communicate regulatory changes, risks, requirements, and recommendations to cross-functional stakeholders and leadership  
  • Support regulatory inspections, audits, agency inquiries, and Quality System activities related to Regulatory Affairs  
  • Identify opportunities to improve regulatory processes, documentation, tracking, and cross-functional execution as the organization grows  

Requirements: 

  • Bachelor’s degree in Engineering, Life Sciences, Regulatory Affairs, or a related scientific or technical discipline  
  • Minimum of 5 years of Regulatory Affairs experience within the medical device industry 
  • Demonstrated experience with medical device regulatory submissions, post-market regulatory compliance, and product lifecycle management  
  • Strong working knowledge of FDA medical device regulations, Medical Device Reporting requirements, and applicable international regulatory frameworks  
  • Experience performing regulatory assessments for new product development, design changes, software or firmware updates, labeling changes, and product modifications  
  • Experience preparing, supporting, or managing 510(k) submissions  
  • Experience supporting international or OUS medical device registrations and submissions 
  • Knowledge of post-market vigilance requirements, complaint reporting, MDR assessments, and applicable regulatory reporting obligations  
  • Experience reviewing promotional, advertising, labeling, or marketing materials for regulatory compliance  
  • Strong project management skills with demonstrated ability to coordinate complex regulatory deliverables across multiple functions  
  • Strong technical writing skills with experience preparing regulatory documentation and communicating complex information clearly  
  • Ability to independently manage multiple regulatory projects, priorities, and deadlines  
  • Excellent written and verbal communication skills with the ability to collaborate effectively with internal stakeholders, external partners, and regulatory authorities  
  • Strong attention to detail and commitment to regulatory documentation accuracy and compliance  

Preferred Qualifications: 

  • Advanced degree in Regulatory Affairs, Engineering, Life Sciences, or a related discipline  
  • Regulatory Affairs Certification (RAC)  
  • Experience within a startup or growth-stage medical device organization  
  • Experience serving as the regulatory lead or project manager for successful 510(k) submissions  
  • Experience with EU MDR and international medical device registrations  
  • Experience supporting connected, wearable, software-enabled, or electro-medical devices 
  • Experience with software and firmware change assessments  
  • Experience preparing or supporting PSURs and other post-market regulatory deliverables 
  • Experience interacting directly with FDA or other regulatory authorities  
  • Experience supporting FDA inspections, notified body audits, or other regulatory inspections  

Compensation: 

  • Base Pay: $150,000–$180,000 per year  
  • Annual Bonus Eligibility 
Apply Now

Director, Clinical Affairs Pleasanton, CA

Read Description

Noctrix Health is redefining the treatment of chronic neurological disorders with clinically validated therapeutic wearables. Our team of medical device specialists, neuroscientists, and consumer electronics engineers is dedicated to delivering prescription-grade therapy with an outstanding user experience. We have pioneered the world’s first drug-free wearable therapy, clinically proven to alleviate symptoms in adults with drug-resistant Restless Legs Syndrome (RLS). Join us in transforming healthcare, improving lives, and driving meaningful change through innovative medical technology. 

We are seeking an experienced and strategic Director, Clinical Affairs to lead the planning, execution, and oversight of clinical studies supporting the development, regulatory approval, reimbursement, and commercialization of Noctrix Health’s medical devices. This leader will be accountable for the successful delivery of clinical programs, ensuring studies are executed efficiently, compliantly, on schedule, and within budget while generating high-quality clinical evidence that supports regulatory and business objectives. 

The Director, Clinical Affairs will serve as a key cross-functional leader and liaison among Clinical Affairs, Clinical Research, Regulatory Affairs, Quality, Product Development, and external partners. This individual will provide leadership across clinical operations, including sponsor oversight, site management, CRO and vendor management, clinical data quality, study execution, and evidence generation. 

This position reports to the Senior Vice President, Clinical & Regulatory Affairs. 

This is a full-time, hybrid position that is located at our Pleasanton headquarters. 

Responsibilities: 

  • Lead the planning, execution, and oversight of medical device clinical studies from study start-up through close-out  
  • Contribute to clinical development strategies supporting product development, regulatory submissions, reimbursement initiatives, commercialization, and post-market evidence generation  
  • Provide effective sponsor oversight of clinical trials, including monitoring activities, site performance, protocol compliance, enrollment, and clinical data quality  
  • Ensure clinical studies are conducted in accordance with applicable FDA requirements, Good Clinical Practice (GCP), ISO 14155, approved protocols, and company procedures  
  • Develop and manage study timelines, budgets, resource plans, enrollment forecasts, and key milestones  
  • Proactively identify clinical program risks, develop mitigation strategies, and resolve operational challenges that could impact study timelines, quality, or budget  
  • Lead clinical site identification, selection, initiation, engagement, performance management, and close-out activities  
  • Build and maintain productive relationships with investigators, study coordinators, research institutions, and other clinical partners  
  • Select, manage, and oversee CROs, clinical vendors, consultants, and service providers to ensure quality, timeline, and budget expectations are achieved  
  • Support the development and review of clinical study protocols, informed consent forms, case report forms, clinical reports, and other study documentation  
  • Partner with Regulatory Affairs to support regulatory submissions requiring clinical evidence and ensure clinical programs are aligned with regulatory strategy  
  • Ensure the integrity, completeness, quality, and traceability of clinical data and study documentation  
  • Support adverse event review, safety monitoring, clinical risk management, audits, regulatory inspections, and applicable Quality System activities  
  • Collaborate with Product Development, Quality, Regulatory Affairs, and Clinical Research to incorporate clinical insights into product development, risk management, labeling, and post-market activities  
  • Support the generation of clinical evidence for reimbursement, payer engagement, market access, and commercialization initiatives  
  • Establish and monitor clinical program KPIs, study performance metrics, and operational dashboards  
  • Provide executive leadership with regular updates regarding study progress, enrollment, budgets, risks, clinical evidence generation, and key program milestones  
  • Lead, mentor, and develop Clinical Affairs personnel while establishing clear performance expectations and promoting operational excellence  
  • Identify and implement opportunities to improve clinical processes, systems, vendor management, and study execution as the organization scales  

Requirements: 

  • Bachelor’s degree in Nursing, Life Sciences, Biomedical Engineering, or a related scientific or technical discipline  
  • Minimum of 8 years of clinical affairs or clinical research experience within the medical device industry  
  • Demonstrated leadership experience managing Clinical Affairs personnel, CROs, clinical vendors, and external partners  
  • Proven experience managing medical device clinical programs from study start-up through execution and close-out  
  • Experience with multiple clinical study models, including multicenter, decentralized, and hybrid clinical trials  
  • Strong knowledge of FDA clinical trial requirements, Good Clinical Practice (ICH-GCP), ISO 14155, and applicable clinical research regulations  
  • Demonstrated experience providing sponsor oversight of medical device clinical studies  
  • Experience developing and managing clinical study budgets, timelines, enrollment forecasts, resources, and operational plans  
  • Experience supporting clinical evidence generation for regulatory submissions  
  • Strong understanding of clinical study documentation, data quality, safety reporting, monitoring, and inspection-readiness requirements  
  • Proven ability to identify and mitigate clinical program risks while managing multiple priorities and studies simultaneously  
  • Excellent leadership, project management, organizational, and problem-solving capabilities  
  • Strong written and verbal communication skills with the ability to communicate clinical strategy, study performance, and risks to executive leadership  
  • Demonstrated ability to effectively collaborate across Clinical Research, Regulatory Affairs, Quality, Product Development, and other functions  

Preferred Qualifications: 

  • Master’s degree or other advanced degree in a relevant scientific, clinical, or technical discipline  
  • Experience within a startup or growth-stage medical device organization  
  • Experience supporting pivotal or other clinical studies used for FDA submissions and product approvals/clearances  
  • Experience generating clinical evidence to support reimbursement, payer coverage, or market access initiatives  
  • Experience with neurological, neuromodulation, wearable, or connected medical devices  
  • Experience supporting FDA inspections, clinical site audits, and other regulatory or Quality System inspections  
  • Experience building or scaling Clinical Affairs functions, processes, and teams  
  • Experience working with international clinical studies and regulatory requirements  

Compensation: 

  • Base Pay: $230,000–$250,000 per year  
  • Annual Bonus Eligibility  
Apply Now

Patient Access Appeals Case Manager Remote

Read Description

Noctrix Health is redefining the treatment of chronic neurological disorders with clinically validated therapeutic wearables. Our team of medical device specialists, neuroscientists, and consumer electronics engineers is dedicated to delivering prescription-grade therapy with an outstanding user experience. We have pioneered the world’s first drug-free wearable therapy, clinically proven to alleviate symptoms in adults with drug-resistant Restless Legs Syndrome (RLS). Be part of our mission to transform healthcare, improve lives, and drive meaningful change with Noctrix Health. 

The Patient Access Appeals Case Manager is responsible for supporting patients through the denial and appeal process, coordinating with healthcare providers, insurance companies, and patients to ensure seamless access to our innovative DME device. This position will play a supportive role in ensuring the successful commercialization of our product by developing and executing reimbursement strategies, establishing relationships with payers, and navigating the complex healthcare reimbursement landscape.   

Responsibilities: 

  • Support patients, healthcare providers, and insurance companies regarding access and reimbursement for our novel DME device  
  • Collaborate with healthcare providers to obtain necessary documentation and clinical information for insurance claims and prior authorization requests  
  • Coordinate with insurance companies to ensure timely and accurate processing of claims and prior authorization requests  
  • Stay up to date with insurance policies, coverage criteria, and reimbursement guidelines to provide accurate information and assist in obtaining coverage for patients.  
  • Help to identify and address any access or reimbursement challenges, working closely with cross-functional teams to develop solutions  
  • Provide exceptional customer service to patients, healthcare providers, and insurance companies, addressing inquiries and resolving any access-related issues.  
  • Collaborate with internal stakeholders to develop training materials, tools, and resources for healthcare providers and patients to ensure a smooth access process  
  • Assess incoming denials and log in the database to identify trends in denials, new medical policies, as well as successful talk tracks and language used in successful appeals  
  • Continuously evaluate and enhance the commercial appeals process for efficiency and effectiveness  
  • Identify trends in appeals and provide insights to management for process optimization, and implement best practices and industry benchmarks to drive improvements in the appeals resolution workflow  
  • Generate regular reports on appeal metrics, including volumes, resolution times, and outcomes 

Requirements: 

  • BA/BS degree in business, healthcare or marketing fields required or equivalent experience 
  • 2+ years of healthcare sector (pharmaceutical and medical device)  
  • 1+ years in medical device reimbursement involving DME products 
  • Experience leading projects and teams of reimbursement and billing professionals 
  • Excellent collaboration skills and can-do attitude 
  • Excellent presentation and communication skills, with a strong emphasis on written communication 
  • Excellent analytical abilities 

Preferable: 

  • Experience in appeals, IRO, and ALJ process 
  • Experience with Insurance Complaints and State Fair Hearings 
Apply Now

Patient Access Case Manager Remote

Read Description

Noctrix Health is redefining the treatment of chronic neurological disorders with clinically validated therapeutic wearables. Our team of medical device specialists, neuroscientists, and consumer electronics engineers is dedicated to delivering prescription-grade therapy with an outstanding user experience. We have pioneered the world’s first drug-free wearable therapy, clinically proven to alleviate symptoms in adults with drug-resistant Restless Legs Syndrome (RLS). Be part of our mission to transform healthcare, improve lives, and drive meaningful change with Noctrix Health.  

The Patient Access Case Manager is responsible for guiding patients through the access and reimbursement process, coordinating with healthcare providers, insurance companies, and patients to ensure seamless access to our innovative DME device. The ideal candidate will have a strong background in patient access management, healthcare coordination, and possess excellent communication and problem-solving skills. 

Responsibilities: 

  • Serve as the primary point of contact for insurance companies regarding access and reimbursement for our novel DME device 
  • Guide internal teams through the reimbursement process, providing support and education on insurance coverage and prior authorization process 
  • Collaborate with internal teams to obtain necessary documentation and clinical information for prior authorization requests 
  • Coordinate with insurance companies to ensure timely and accurate processing of claims and prior authorization requests 
  • Stay up to date with insurance policies, coverage criteria, and reimbursement guidelines to provide accurate information and assist in obtaining coverage for patients 
  • Maintain accurate and up-to-date patient records, documentation, and case management notes 
  • Identify and address any access or reimbursement challenges, working closely with cross-functional teams to develop solutions 
  • Provide exceptional customer service to patients, healthcare providers, and insurance companies, addressing inquiries and resolving any access-related issues 
  • Collaborate with internal stakeholders to develop training materials, tools, and resources for healthcare providers and patients to ensure a smooth access process 

Requirements: 

  • BA/BS degree in business, healthcare or marketing fields preferred 
  • 5+ years of healthcare sector (pharmaceutical and medical device)  
  • Minimum of 2+ years in medical device reimbursement involving DME products 
  • Excellent collaboration skills 
  • Excellent analytical abilities 
Apply Now

Head of Marketing Pleasanton, CA

Read Description

Noctrix Health is redefining the treatment of chronic neurological disorders with clinically validated therapeutic wearables. Our team of medical device specialists, neuroscientists, and consumer electronics engineers is dedicated to delivering prescription-grade therapy with an outstanding user experience. We have pioneered the world’s first drug-free wearable therapy, clinically proven to alleviate symptoms in adults with drug-resistant Restless Legs Syndrome (RLS). Be part of our mission to transform healthcare, improve lives, and drive meaningful change with Noctrix Health. 

We are seeking a visionary and results-driven Head of Marketing to lead Noctrix Health's global marketing strategy and execution. As a key member of the Executive Leadership Team, this individual will be responsible for building brand awareness, accelerating market adoption, driving customer acquisition, and supporting sustainable revenue growth across both healthcare provider and consumer audiences. 

The ideal candidate brings deep expertise in direct-to-consumer (DTC) marketing, healthcare marketing, and commercial strategy within regulated industries. This leader has successfully launched innovative products, built category-defining brands, and scaled omnichannel growth engines, ideally within medical devices, digital health, consumer health technology, or wearable devices. 

This role will architect Noctrix Health's go-to-market strategy, establish a market-leading brand, and drive the next phase of commercial growth as the organization expands.  

Responsibilities: 

  • Define and evolve the company's brand strategy, positioning, messaging architecture, and category leadership narrative  
  • Develop and execute integrated marketing strategies aligned with corporate, commercial, and product objectives  
  • Lead all go-to-market planning and execution for product launches, including clinical, provider, and consumer-facing campaigns  
  • Partner closely with Product Management, Sales, Clinical Affairs, and Commercial Operations to optimize market adoption and customer engagement  
  • Drive customer acquisition and revenue growth through scalable omnichannel marketing programs  
  • Oversee digital marketing, paid media, SEO/SEM, lifecycle marketing, CRM marketing, and customer retention initiatives  
  • Develop and execute demand generation programs that increase awareness, engagement, lead generation, and conversion  
  • Lead market research, customer segmentation, competitive analysis, pricing strategy, and demand forecasting initiatives  
  • Build and optimize marketing technology infrastructure, analytics frameworks, automation platforms, and reporting capabilities  
  • Establish KPIs, dashboards, and performance metrics to measure marketing effectiveness and return on investment  
  • Lead public relations, corporate communications, thought leadership initiatives, and crisis communication strategies  
  • Develop content strategies and campaigns that position Noctrix Health as a category-defining leader in neurological health and wearable therapeutics  
  • Build, mentor, and lead a high-performing marketing organization across brand, growth, digital, communications, and product marketing functions  
  • Manage external agencies, strategic partners, vendors, and consultants to maximize marketing effectiveness  
  • Serve as a strategic advisor to the Executive Leadership Team on growth strategy, market opportunities, customer insights, and brand development  
  • Collaborate cross-functionally to ensure message consistency and alignment across all customer touchpoints  
  • Develop annual marketing plans, budgets, and resource allocation strategies that support business objectives  

Requirements: 

  • 10+ years of progressive marketing leadership experience, preferably within medical device, digital health, healthcare technology, consumer health, or wearable technology industries  
  • Proven track record of building and scaling successful direct-to-consumer (DTC) growth engines and customer acquisition programs  
  • Experience launching innovative products and building category-defining brands  
  • Deep understanding of healthcare ecosystems, regulatory environments, clinical marketing, and reimbursement dynamics  
  • Strong expertise in brand strategy, demand generation, performance marketing, product marketing, and customer lifecycle management  
  • Experience managing significant marketing budgets and measuring performance against business objectives  
  • Strong analytical mindset with experience leveraging data to drive marketing decisions and optimize performance  
  • Experience with marketing technology platforms, CRM systems, marketing automation tools, and analytics solutions  
  • Demonstrated success leading high-performing teams within fast-paced, growth-oriented environments  
  • Exceptional communication, storytelling, executive presentation, and stakeholder management skills  
  • Proven ability to influence and collaborate across executive leadership, product, clinical, commercial, and operational teams  
  • Bachelor's degree required  

Preferred Qualifications: 

  • MBA or other advanced degree preferred 
  • Experience in medical devices, digital therapeutics, wearable technologies, or consumer healthcare products  
  • Experience supporting both healthcare provider and direct-to-consumer commercialization strategies  
  • Experience leading marketing organizations through rapid growth, product launches, and category creation efforts  
  • Familiarity with reimbursement, patient access, and healthcare policy considerations  

Compensation: 

  • Base Pay: >$240,000 (commensurate to experience) per year + Annual performance bonus 
  • Summary of benefits provided  
  • PTO policy 
Apply Now

Senior Full Stack Software Engineer Pittsburgh, PA

Read Description

Noctrix Health is redefining the treatment of chronic neurological disorders with clinically validated therapeutic wearables. Our team of medical device specialists, neuroscientists, and consumer electronics engineers is dedicated to delivering prescription-grade therapy with an outstanding user experience. We have pioneered the world’s first drug-free wearable therapy, clinically proven to alleviate symptoms in adults with drug-resistant Restless Legs Syndrome (RLS). Be part of our mission to transform healthcare, improve lives, and drive meaningful change with Noctrix Health. 

We are seeking an experienced Senior Full Stack Software Engineer to design, develop, and maintain software systems that support Noctrix's patient-facing and customer support applications. This role will own complex backend data processing, API services, and front-end integrations across Noctrix's software ecosystem, including Galen Data, Nidra Sync API, Nidra Sync, Nidra Virtual, and Nidra Care.

The ideal candidate combines strong backend engineering expertise with modern web application development skills and a passion for building secure, scalable, and maintainable software solutions in a regulated medical device environment. This individual will play a key role in shaping technical architecture, mentoring engineers, and advancing software engineering best practices across the organization.

This position reports to the Director of Software Engineering.

***This is a full-time, hybrid position located in our Pittsburgh office.***

Responsibilities:

  • Design, develop, and maintain full stack software solutions across backend services, web applications, and mobile application integrations
  • Own complex backend data processing and service workflows within Galen Data and Nidra Sync API, including data parsing, API integrations, and data storage architectures
  • Build and maintain secure, scalable RESTful APIs supporting Nidra Sync, Nidra Care, Nidra Virtual, and internal clinical and customer support workflows
  • Develop and support front-end functionality for customer-facing and internal web applications using React and modern web technologies
  • Collaborate with mobile application developers to support Flutter-based patient application features, data flows, and API contracts
  • Improve authentication, authorization, session management, and cybersecurity controls across software platforms
  • Troubleshoot and resolve complex production issues involving application behavior, service reliability, data integrity, and customer-facing systems
  • Lead technical design reviews, code reviews, and architecture discussions to ensure high-quality software delivery
  • Develop and maintain software documentation in compliance with quality system and medical device development requirements
  • Mentor engineers and promote best practices in software architecture, testing, deployment, maintainability, and code quality
  • Partner closely with Product Management, Clinical Affairs, Customer Support, Quality Assurance, Regulatory Affairs, and Engineering teams to deliver patient-centered software solutions

Requirements:

Experience & Education

  • Bachelor's degree in Computer Science, Software Engineering, Computer Engineering, or a related technical discipline
  • Master's degree preferred
  • 5–10 years of professional software development experience, preferably within medical device, digital health, healthcare technology, or other regulated industries
  • Demonstrated experience owning complex software features or systems throughout the full software development lifecycle
  • Experience supporting production systems and driving continuous improvement initiatives

Technical Expertise

  • Strong proficiency in Python and backend service development
  • Extensive experience building and maintaining RESTful APIs and service-oriented architectures
  • Experience with backend data processing, data pipelines, asynchronous workflows, and system integrations
  • Strong experience developing modern web applications using React and JavaScript/TypeScript
  • Working knowledge of Flutter and Dart for mobile application integrations
  • Strong understanding of relational databases, data modeling, query optimization, and secure data access practices
  • Experience with logging, monitoring, error handling, observability, and production support best practices
  • Practical expertise in authentication, authorization, identity management, and cybersecurity principles
  • Familiarity with cloud-based architectures and scalable software systems
  • Experience working within regulated software development environments, including design controls, verification, validation, traceability, and secure software development lifecycle practices

Leadership & Collaboration

  • Demonstrated ability to lead major software features, projects, or subsystems from concept through deployment
  • Proven ability to diagnose and resolve complex cross-functional technical issues
  • Experience mentoring engineers and improving software development processes
  • Strong collaboration skills across software, firmware, clinical, product, quality, regulatory, and customer support teams
  • Excellent communication skills with the ability to explain technical concepts, tradeoffs, and recommendations to both technical and non-technical stakeholders

Preferred Qualifications:

  • Experience developing software for connected medical devices, digital health platforms, or healthcare applications
  • Experience supporting mobile applications and cloud-connected device ecosystems
  • Familiarity with FDA-regulated software development and medical device quality systems
  • Experience with cybersecurity risk management and secure software architecture
  • Experience working in startup or high-growth technology environments
  • Knowledge of HIPAA, patient data privacy requirements, and healthcare data security best practices
  • Experience with CI/CD pipelines, automated testing frameworks, and DevOps practices

Compensation:

  • Base Pay: $120,000–$140,000 per year + Bonus
Apply Now

Senior Digital Content & Growth Marketing Manager Pleasanton, CA

Read Description

Noctrix Health is redefining the treatment of chronic neurological disorders with clinically validated therapeutic wearables. Our team of medical device specialists, neuroscientists, and consumer electronics engineers is dedicated to delivering prescription-grade therapy with an outstanding user experience. We have pioneered the world’s first drug-free wearable therapy, clinically proven to alleviate symptoms in adults with drug-resistant Restless Legs Syndrome (RLS). Be part of our mission to transform healthcare, improve lives, and drive meaningful change with Noctrix Health. 

We are seeking an experienced, strategic, and hands-on Senior Digital Content & Growth Marketing Manager to lead our digital presence and growth marketing efforts. This individual will own all digital platforms, campaigns, and performance strategies to drive awareness, engagement, and qualified leads. 

This is a high-impact role within a fast-paced, collaborative start-up environment where creativity, resourcefulness, and executional excellence are essential. The ideal candidate brings deep experience across digital strategy, growth marketing, and performance optimization—ideally with a consumer-facing mindset and a passion for building scalable digital systems. Medical device or technology experience is preferred but not required. 

***This is a full-time, hybrid position located in our Pleasanton Headquarters. We require an in-office presence of at least 3 days per week.*** 

Responsibilities:  

  • Digital Strategy & Platform Management 
    • Own all digital platforms including websites, digital ads, and social media channels 
    • Lead the implementation of digital content strategy, ensuring cohesive brand storytelling across all platforms 
    • Oversee digital campaign development, execution, and optimization to drive brand awareness and lead generation 
    • Manage email automation workflows and ensure seamless connectivity across platforms for an efficient and robust digital lead journey 
    • Compile, analyze, and report digital metrics and performance to senior leadership to guide strategy and investment decisions 
  • Growth Initiatives 
    • Identify and evaluate new marketing opportunities and emerging digital channels to drive audience growth and conversion 
    • Develop and execute growth strategies that accelerate brand visibility, engagement, and lead generation 
    • Plan, test, and optimize multi-channel growth campaigns (paid, organic, referral, email, and partnerships) 
    • Partner with integrated marketing and sales teams to ensure alignment across the full lead journey—from awareness to conversion. 
    • Utilize analytics and insights to refine targeting, messaging, and spend for maximum ROI 
    • Continuously assess and implement tools, technologies, and partnerships to enhance digital marketing performance 
  • Partnership & Collaboration 
    • Manage public relations and agency partnerships (digital, creative, and media) to deliver high-quality and consistent outputs 
    • Collaborate closely with cross-functional partners including integrated marketing, product, clinical, regulatory, sales, and senior leadership 
    • Serve as a key contributor in shaping the company’s digital presence and growth trajectory as we continue to reach new audiences 

 Requirements:  

  • 5+ years of experience in digital marketing, content strategy, or growth marketing roles 
  • Bachelor’s degree in Marketing, Communications, Business, or related field; advanced degree a plus 
  • Proven success leading digital and growth initiatives in consumer, technology, or healthcare industries 
  • Strong understanding of digital ecosystems, including paid media, social platforms, CRM/email automation, analytics, and website management 
  • Demonstrated ability to design and optimize full-funnel growth strategies 
  • Exceptional analytical, project management, and communication skills 
  • Experience managing external agencies and vendors 
  • A self-starter with a strategic mindset and a roll-up-your-sleeves attitude 

Compensation: 

  • Base Pay: $130,000 to $150,000 per year + bonus
Apply Now

Privacy Policy

Privacy Policy

Effective date: October 1, 2023


Introduction

Noctrix Health, Inc. (“Noctrix”, “we”, “us” or “our) conducts business within the United States. We understand the importance of privacy to our customers, visitors, suppliers, business partners, employees, and other individuals (“you”, the “user”, or “data subject”). We are committed to protecting and respecting your privacy. 


This Noctrix privacy policy (“Policy”) applies only to information collected through the website on which it is posted (“Site”) as well as any other applications (apps), events, newsletters, communications, or services provided by or on behalf of Noctrix that link or reference this Policy (“Services”). It does not apply to third-party platforms or to other Noctrix-operated websites or other Noctrix-operated platforms where it is not linked or referenced. This Policy may be supplemented or amended from time to time by additional privacy notices (“Privacy Notices”), provided at the time we collect your information. For example, certain pages of this Site may contain Privacy Notices providing more details about the information we collect on those pages, why we need that information, and choices you may have about the ways we use that information. In other cases, specific Privacy Notices may be required to comply with the privacy laws of one of the countries, provinces, or states in which we do business. 


Some of the information we collect through this Site or using our Services may be “Personal Data” as defined below. Among other things, this Policy describes:

What information we collect about you

How and on what basis we use the information we collect

How we collect your Personal Data

How long we keep your Personal Data

How we share the information we collect

How we protect your information

How you can access and control your information

How you can contact us


Please note that this Privacy Policy does not cover Protected Health Information (“PHI”) under the Health Insurance Portability and Accountability Act (“HIPAA”). For our policies regarding your health information, please see our Notice of Privacy Practices.


If you have a disability, you may request access to this Policy in an alternative format by contacting [insert email].


Your acknowledgment of this Policy

By using this Site, including your choices regarding cookie settings, or using the Services, you are acknowledging and agreeing to the collection, use, disclosure, and transfer of your information as described in this Policy (and any additional Privacy Notices that apply to you). If you do not agree to the collection, use, disclosure and transfer of your information as described in this Policy (and any Privacy Notices that apply to you), you may not use this Site or the Services. If you have questions about this Policy, or any Privacy Notice, please contact us using the information provided below. 


Where any of your Personal Data is processed based on your consent, you may revoke your consent to the collection, use, disclosure, and transfer of your information as described in this Policy (and any Privacy Notices that apply to you) by contacting us directly.


Complete agreement for use of the Site

This Policy is part of the Terms of Use that govern your use of this Site. A link to our Terms of Use is provided at the bottom of each page of this Site. 


Except as written in any other disclaimers, policies, or other notices on this Site, this Policy and the Terms of Use are the complete agreement between you and Noctrix with respect to your use of this Site. Any terms we use in this Policy without defining them have the definitions given to them in the Terms of Use. There may be additional terms that apply to particular materials on or sections of this Site. 


Changes to this Policy

Noctrix reserves the right to update or modify this Policy and any Privacy Notice, at any time and without prior notice, by posting the revised version of the Policy or Privacy Notice on this Site. These changes will only apply to the information we collect after we have posted the revised Policy or Privacy Notice on this Site. 


Your use of this Site or the Services following any such change constitutes your agreement that all information collected from or about you after the revised Policy is posted will be subject to the terms of the revised Policy. You may access the current version of this Policy at any time by clicking on the link marked “Privacy” at the bottom of each page of the public areas of this Site.


What is Personal Data?

Personal Data means any information relating to an identified or identifiable natural person (“Data Subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. 


How do we collect your Personal Data?

How we collect Personal Data will depend upon the nature of your dealings with us. We collect and use non-Personal Data differently from Personal Data.  Whenever it is reasonable and practical to do so, we will collect your Personal Data directly from you. We may also collect Personal Data from third parties, including in the course of providing products to you such as from our distributors, your healthcare practitioners, your caregiver/family member, guardian, publicly available information and databases supplied by third parties. 



If you are one of our suppliers, distributors or a healthcare professional that uses our products, your Personal Data may be collected from you, your employer, other employees, or third parties. Similarly, if you are a prospective employee, we may collect information through third parties such as recruiters.


If you choose not to provide some Personal Data to us, this may affect our ability to provide products or services to you.


Information We Collect

Generally, Personal Data we collect may include but is not limited to:

Name and contact details

Details of your company, industry, role and accreditations

Information from your visits to our websites, including the IP address, type of browser, device (including unique device identifiers) and operating system you use, network information, access times, pages viewed, links clicked on, cookie information;

Details of products you have inquired about or that we have supplied to you, including any additional information necessary to deliver those products and to respond to your inquiries;

Credit information, payment, credit card and debit card or bank account information for product deposits, purchases or refunds;

Information that you provide to us directly through one of our websites, apps or that you email to use; and

Information you provide in customer surveys, interviews or case studies.


Product User Data

If you are a someone who uses our products including clinical trial participants: we may collect additional specific information about your use of our products and you, such as your gender, date of birth, your medical history and conditions, treatment, device information, family and social history, medical inquiries you or your physician make, and adverse events you report. We may receive some of this information from third parties, such as our distributors or your health care professional. Some of this information may be, but is not always, anonymized, or de-identified. If you are a clinical trial participant, your information will be used in accordance with the informed consent and applicable law.


Suppliers, Customers or Other External Stakeholder Data

If you are a supplier, customer, distributor, or a healthcare professional: we may collect additional specific information including information about your professional details, practice specialty and areas of interest, membership of professional associations, product usage and your dealings with us.


Employees, Contractors and Applicants

If you are an employee, contractor, or applicant: we may collect additional specific information including your gender, date of birth, contact details, information collected in our employment records, including tax file number, job application, reference checks, curriculum vitae/resume, records of training, documentation of performance appraisals and disciplinary matters, employment terms, and medical condition or history. We may receive some of this information from third parties such as recruiters or from reference checks.


Personal Data You Manually Provide through this Site

Noctrix collects the information you manually provide (e.g., using your keyboard, mouse, or touchscreen) when you use this Site. For example, we collect the information you provide if you choose to complete a pre-screening questionnaire entitled, “Am I a Candidate?” or similar questionnaire, contact us with questions, or otherwise interact with this Site.  Some of the information you may choose to manually provide will be Personal Data including but not limited to:

• Contact data: such as name, title, address, phone number, mailing address, and email.

• Other identifiers: such as device ID or serial number, various types of personal health information (e.g., health insurance information, medical information, and the like), online identifiers, and other similar identifiers.

• Communication data submitted by you: such as questions and feedback.

• Demographic data: such as language, age, and gender.

• Marketing preferences: such as e-mail subscription and frequency preferences.


Information Automatically Collected through this Site

Noctrix collects information through this Site that is sent to us automatically by your web browser or mobile device. This information may include but is not limited to: 

• Product use and application data (including date and time of your visit)

• IP address

• The browser you are using (including name and version)

• Your location and other geographic data

• The website you came from and the website you visit after leaving

• Pages viewed on the Site

• Links clicked on the Sit

• Time spent on a particular page of the Site or the Site as a whole

• Site data used to facilitate the use of the Site such as login and technical data


The information we receive may depend on your browser or device settings as well as your cookie settings. The information we receive from your web browser and device typically is not, in and of itself, personally identifiable. However, we may combine it with other information that either does, or may, identify you.


Information Collected by Cookies and Other Technologies through this Site

We use “cookies” and other technologies to collect information and support certain features of this Site. For example, we may use these technologies to: 

• Collect information about the ways visitors use this Site—which pages they visit, which links they use, and how long they stay on each page 

• Support the features and functionality of this Site—for example, to save you the trouble of reentering information already in our database or to prompt the settings you established on previous visits 

• Personalize your experience when you use this Site; and  

• Improve our marketing efforts, including through use of targeted advertising. 


The information we collect using cookies and similar technologies is not, in and of itself, personally identifiable, but we may link it to Personal Data that you provide. If you do not wish to receive cookies, you may choose to reject cookies in your cookie settings when you visit our Site. You may also set your browser to reject cookies or to alert you when a cookie is placed on your computer. Although you are not required to accept cookies when you visit this Site, you may be unable to use all of the functionality of this Site if you or your browser rejects cookies.


Information Collected by Third-Party Cookies through this Site

In addition to the cookies Noctrix delivers to your computer or mobile device through this Site, certain third parties may deliver cookies to you for a variety of reasons. For example, we may use a web analytics tool that helps us understand how visitors engage with our Sites. 

Other third parties may deliver cookies to your computer or mobile device for the purpose of tracking your online behaviors over time and across nonaffiliated websites and/or delivering targeted advertisements either on this Site or on other websites. 

You have choices about the collection of information by third parties on our Sites. You may use the cookie pop-up banner on the Site to decline non-essential cookies. Additionally, you may download an Opt-out Browser Add-on to opt-out of Google Analytics by clicking here. Similarly, to opt-out of cookies used for interest-based advertising by similar services globally, click here or here. 

You will be directed to an industry-developed website that contains mechanisms for choosing whether each listed entity may collect and use data for online behavioral advertising purposes. It may be that some of the third parties that collect interest-based information on this Site do not participate in the industry-developed opt-out website, in which case the best way to avoid third-party tracking of your online behaviors may be through your browser settings and deletion of cookies. Please note that the industry-developed opt-out mechanisms are device and browser specific. If you wish to opt-out from having interest-based information collected by participating entities across all devices and browsers, you need take the steps outlined above from each device and browser.


Our Legal Basis for Processing Personal Data

We may process the Personal Data we collect/receive under the following legal bases:

Legitimate interest. We can process your personal data if (i) we have a genuine and legitimate reason; and (ii) are not harming any of your rights and interests. We will use your personal data in order to help us provide you with our services and to give you the most appropriate information, products and services and to provide you with the best experience when dealing with us. Whenever we process your personal data for our legitimate interests, we will consider and balance any potential impact on you and your rights under data protection law.

Consent. In some cases, we will only process your information where you have given your consent. For example, if you sign up for email communications, provide your phone number for phone communication, or where you may be providing special categories of personal data (or “sensitive data”). Please note that we may have a different legal basis for processing (e.g., legitimate interest) so that consent is not needed. When our use and sharing is not readily apparent when you provide your information, we will provide additional information at the time we collect the information regarding our purposes and use of the information.

To fulfill our obligations to you under a contract. If you purchase a product from us, we may process your personal data in order to fulfill our contract with you.

As required by law. Where we are required to comply with our legal obligations, or to establish and defend our legal rights, or to prevent and detect crimes such as fraud.


How We Use Your Information


Collected through this Site

We may use the information we collect through this Site for various purposes, including but not limited to: 

• To provide you with access to this Site.

• To respond to your requests.

• To personalize your access to our Site.

• To develop records (including records of your Personal Data).

• To contact you with pertinent information about products, clinical trials, or important safety information, and about products and services of ours and of others.

• For analytical purposes and to research, develop, and improve programs, products, services, and content.

• To remove your personal identifiers. Once we have de-identified information, it may be considered non-Personal Data and if so we may treat it like other non-Personal Data.

• To enforce this Policy and other rules about your use of this Site.

• To protect someone’s health, safety, or welfare.

• To protect our rights or property.

• To comply with a law or regulation, court order or other legal process, such as preventing, detecting, and investigating security incidents and potentially illegal or prohibited activities.


Collected through our Services

Generally, the purpose for which we collect Personal Data will be apparent from the way in which we collect it or will be disclosed before or at the time of collection. We may use your information, including Personal Data to:

Provide you and your healthcare professionals with product support.

Respond to and fulfill queries and requests you, your healthcare professional and our distributors and suppliers may make.

Administer, improve and promote our products.

Analyze the performance of our products.

Improve our services and services of our third-party suppliers and distributors.

Monitor the safety of our products and record, analyze and respond to and act on medical queries, complaints and safety reports and to report as required to regulatory bodies and other relevant companies which market and sell our products.

Notify you of matters concerning the safety of our products which we consider you should be notified of or to notify you as may be required by law or regulation.

Generate and maintain customer lists for the purposes of our own market research and to enable us or our distributors to undertake marketing to you and others.

Perform clinical trials and other research organized by us which you have agreed to be involved in.

Administer patient support, health awareness/management programs or other similar programs organized by us.

Organize and administer conferences, symposia, seminars or other events and meetings.

Generate and maintain our investor information to comply with legal requirements and to enable reporting to investors.

Provide you with information such as our press releases.

To maintain our register of shareholders and investor communication lists and to make offers and communicate with our shareholders and investors.

Comply with applicable laws, regulations, guidance, codes of conduct, product approvals, license requirements and ethical requirements including to comply with demands or requests made by regulators, governments, courts and law enforcement authorities.


How We Share Your Information

Our headquarters are in the United States. We may have offices, use service providers, and have distributors in other jurisdictions and may disclose your information to other companies in our corporate group, or to databases or servers overseas which may be provided to us by our third-party service providers. As a result, your Personal Data may sometimes be shared with others and transferred and processed outside of your home country. We may share your Personal Data with:

Companies within our group.

Third parties who we have a business relationship with, including distributors, agents, suppliers, healthcare professionals and advisors. This would also include companies that provide technology services to us, our professional advisors, and auditors.

Governments, regulators, courts, and law enforcement authorities.

Other third parties in connection with any reorganization or sale of all or any part of our business.


We will not sell, share, or otherwise distribute Personal Data about you to any person, except as provided in this Policy and in accordance with applicable law and regulation. The circumstances in which we may disclose that information include where:

We may share your information with selected third-party service providers in connection with our business operations, for example, email or cloud service providers.

We expressly tell you at the time you supply the information, or it is expressly permitted under any agreement with you.

The information is aggregated and/or no longer personally identifiable.

It is necessary to provide you with the products which you have requested.

It is requested by third parties for use in the ordinary operation of our business. We will only disclose your Personal Data to reputable third parties and only on a confidential basis.

Disclosure is in response to demands or requests made by regulators, governments, courts, and law enforcement authorities.

Permitted or required by law, regulation, or applicable guidance.


How We Protect your Information

Noctrix takes reasonable precautions to provide a level of security appropriate to the sensitivity of the information we collect. Although we seek to use reasonable measures to help protect your information against unauthorized use or disclosure, we cannot guarantee the security of information provided over the Internet or stored electronically, whether by us or a third party.


Transfer and Storage of your Personal Data

Noctrix is headquartered and conducts its business operations in the United States. As such, if you are located in another country, we may store, collect, transfer, and process your Personal Data outside of your country of residence. By using this Site or otherwise providing your information to Noctrix, you acknowledge and agree that your information will be handled in accordance with this Policy and the laws of the United States and may no longer be subject to the laws of your country.


Retention of Your Information

We will always keep Personal Data for the period required to comply with applicable laws, regulations, guidance, codes of conduct, product approvals, license requirements, ethical and safety requirements. We may also maintain your information as required to comply with any contract to which we are a party. Otherwise, we keep your Personal Data for as long as Noctrix has legitimate business purposes such as to provide you with access to product and longer to assist us in best addressing any safety matters that may arise with respect to our products, or, where you have contacted us with a question or request, for as long as necessary to allow us to respond to your question or request.


Children’s Privacy

This Website is not targeted to children under the age of 18 and we do not knowingly collect or solicit Personal Data about such children. If we discover that a child has provided us with Personal Data online through this Website, we will delete this information as quickly as possible. If you believe we may have received Personal Data from a child under the age of 18, please contact us immediately.


Your Rights

You may revoke your consent for the receipt of communication that we send to you at any time by using the “unsubscribe” functionality included in our emails to you or by contacting us directly. 

You should note that this will not affect all communications from us, for example, we are legally required to provide notices such as notification of a data breach in which case you should expect to receive a notification via email. It is important that the Personal Data we hold about you is accurate and current. Please let us know if your Personal Data changes. 

You may make a request to access, confirm processing, correct, or delete your Personal Data or otherwise object to our processing of such Personal Data by contacting us directly. We will respond to reasonable requests in accordance with applicable law and subject to legal and contractual restrictions. We will not discriminate against you for exercising these rights. 

There may be times where we cannot comply with your request. For example, if such disclosure would interfere with the privacy of others or if it would result in a breach of confidentiality. We will provide an explanation for our refusal to grant access.  

California residents, please also see the respective Privacy Addendum.


Links to Other Websites 

This Policy applies only to the Noctrix-operated websites on which it is posted. Noctrix and its affiliates may operate different websites for different purposes and in different countries, where different laws may apply. If you visit another Noctrix website, please take a moment to review the privacy policy posted on that site to learn what information may be collected through that site and how it is processed. This Site may also contain links to websites that are not operated by or on behalf of Noctrix or its affiliates. These links are provided for your reference and convenience only and do not imply any endorsement of the products sold or information provided through these websites, nor any association with their operators. Noctrix does not control these websites and is not responsible for their data practices. Any information you provide to third parties on their websites is covered under their privacy and data collection policies and is not covered by this Policy. We urge you to review the privacy policy posted on any site you visit before using the site or providing any Personal Data


Contact Us

If you have any questions regarding this policy or about our privacy practices, or need to contact us for purposes related to this Policy, please contact us on the below details:


Email: info@noctrixhealth.com


Mail: Noctrix Health, Inc.

6700 Koll Center Pkwy

Suite 310

Pleasonton, CA 94566


If you are not satisfied with our response, we may require you to submit your complaint in writing by email at [insert email address] with your contact details and details of your complaint.



Addendum: California Residents Privacy Notice

Effective October 1, 2023


“Do Not Track” Policy as Required by California Online Privacy Protection Act (CalOPPA)

Our Site does not respond to Do Not Track (“DNT”) signals. However, some third-party websites do keep track of your browsing activities. If you are visiting such websites, you can set your preferences in your web browser to inform websites that you do not want to be tracked. You can enable or disable DNT by visiting the preferences or settings page of your web browser.


California’s Shine the Light law

Under California Civil Code Section 1798 (California’s Shine the Light law), California residents with an established business relationship with us can request information once a year about sharing their Personal Data with third parties for the third parties’ direct marketing purposes.


If you’d like to request more information under the California Shine the Light law, and if you are a California resident, you can contact us using the contact information provided in this Policy.


California Privacy Rights for Minor Users (California Business and Professions Code Section 22581)

California Business and Professions Code section 22581 allow California residents under the age of 18 who are registered users of online sites, services or applications to request and obtain removal of content or information they have publicly posted.


To request removal of such data, and if you are a California resident, you can contact us using the contact information provided in this Policy and include the email address associated with your account.


Be aware that your request does not guarantee complete or comprehensive removal of content or information posted online and that the law may not permit or require removal in certain circumstances.